Internal control plane

1800quotes Operations

Human oversight for AI-led quote collection, supplier readiness, consent, suppression, callouts, and exception handling.

AI-first managed quote system

Operations Admin

Control and oversight for customer flow, supplier readiness, outreach compliance, quote collection, and manual exceptions.

Customer Pipeline

Track consent, quote progress, supplier reach, submitted quotes, and work-order state.

Supplier Control

Inspect consent, suppression, channel validity, delivery readiness, service fit, and test-only workflows.

Onboarding Queue

Business-level onboarding work, suppression visibility, retry state, and admin-only resume controls.

Callout Audit

Actual dialed number, intended supplier number, test-mode routing, provider trace, and repeat-attempt risk.

Support Tickets

Read support requests and respond by SMS or email with a reply link for the same conversation.

SMS Preview

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Confirm link Open link

Business Details

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Resume Onboarding

Admin-only manual trigger.

Business
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Lead ID
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Quote request
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Queue row
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Current status
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Original business phone
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Outbound test mode uses only the configured destination number.

Test Onboard Supplier

Admin-only test workflow. This records test-only onboarding state and must not be treated as production consent.

Business
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Current consent
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Preferred channel
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Delivery ready
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