Internal control plane

1800quotes Operations

Human oversight for AI-led quote collection, supplier readiness, consent, suppression, callouts, and exception handling.

Live operations

Admin Console

Keep customer requests, supplier onboarding, calls, messages, quotes, and support moving with minimal manual work.

Install this dashboard and enable alerts for moderation and exception handling.

Customer Requests

See where each customer is up to, whether consent is complete, and whether suppliers are responding.

Suppliers

Check opt-in state, contact readiness, service fit, paused suppliers, and suppliers that must not be contacted.

Supplier Onboarding

Watch which suppliers are being invited, who is waiting, who declined, and who should be left alone.

Supplier Calls

Review recent supplier calls, repeated attempts, outcomes, and whether follow-up is safe.

Quote Review

Check supplier quotes that need approval before customers see them.

Support

Reply to customer and supplier requests quickly, then close the loop.

Settings And Safety Checks

Control whether calls, messages, and emails are live, guarded, or paused.

SMS Preview

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Business Details

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Lead Moderation

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Retell Payload

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Submitted Quotes

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Manual Onboarding Callout

Admin-only manual callout.

Business
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Lead ID
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Quote request
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Queue row
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Current status
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Original business phone
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This places one manual onboarding call and records callout audit only. Queue state changes must be made separately with the queue state select.

Test Onboard Supplier

Admin-only test workflow. This records test-only onboarding state and must not be treated as production consent.

Business
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Current consent
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Preferred channel
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Delivery ready
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